FEG Inc. (hereinafter referred to as "FEG") strictly observes the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Law") and other relevant laws and regulations, and establishes and continues to improve and enhance this privacy protection policy and its internal rules. FEG keeps its customers' personal information (as defined in Article 2.1 of the Personal Information Protection Law; the same shall apply hereinafter) appropriately in accordance with the relevant laws and regulations in order to prevent leakage, loss, or falsification of personal information.
FEG strives to give customers necessary information including, but not limited to, the purpose of use, the scope of the joint users, and the consulting service for inquiries from customers, before acquiring personal information.
In performing its business, FEG acquires personal information for the purpose of identifying the customer, performing business affairs concerning transactions and agreements, sending materials, delivering a present to prize winners, registering as a member of e-mail newsletter, and otherwise making transactions with customers smooth and appropriate, and uses personal information within the scope necessary for such purposes. Furthermore, FEG may record the content of a transaction or an inquiry at times, which will be used solely for handling the customer's requests appropriately and promptly. FEG immediately ceases to use the content upon the request of the customer.
FEG will not provide or disclose customers' personal information to any third party, unless FEG has obtained the prior consent of the customer; provided that, FEG may provide personal information without the customer's consent, if it is necessary to comply with the request of government authorities, a local public body, or a person commissioned by any of such organizations under the applicable laws and regulations, if FEG outsources the whole or a part of the handling of personal information within the scope necessary to achieve the purpose of use (including outsourcing to a forwarding agency, accountants, tax accountants, and attorneys), or if disclosure is otherwise allowed by law.
If personal information is obtained from minors under 15 years old, FEG will pay close attention to the handling of the information by requesting the minors to obtain their parents' or guardians' consent or otherwise before such minors provide their personal information.
FEG may outsource certain business affairs to subcontractors for the purpose of the smooth performance of our business and may commission the whole or a part of the handling of customers' personal information in the possession of FEG to subcontractors within the scope required for achieving the purpose of use. In such event, FEG shall appoint a subcontractor who meets the standards established by FEG, shall conclude an agreement concerning the handling of personal information, and shall properly manage and supervises such subcontractor.
If, concerning personal information in the possession of FEG, a customer intends to request FEG to provide a notice of the purpose of use, or to disclose, correct, cease to use, or delete the content thereof (hereinafter referred to as "Request for Disclosure"), the Request for Disclosure should be forwarded to the contact address listed in Paragraph 8 below. The Request for Disclosure is handled after the customer has been identified by means of a basic resident registration card, driver's license, passport, or any other suitable form of identification. In addition, if FEG provides a notice of the purpose of use or discloses personal information in response to a customer's request, a fee may be charged to the customer as necessary.
The Request for Disclosure, questions, complaints, and other inquiries should be forwarded to the following address:
FEG Inc.
Sadaharu Tanikawa, CEO
[Contact us]
